Welcome to Energy Splendor’s FAQ page. Here, we answer the most common questions about AC and DC EV Chargers, Level 2 chargers, dual-gun chargers, and commercial charging solutions. Whether you are a fleet operator, distributor, or commercial buyer, this guide will help you understand our products, certifications, installation, and global shipping options.

1. What types of EV chargers does Energy Splendor offer?

Energy Splendor manufactures a wide range of EV chargers including:

  • AC EV Chargers (Level 2) – Dual-gun, floor-standing, and wall-mounted chargers for residential, commercial, and public applications.

  • DC EV Chargers (Fast & Ultra-Fast) – 60kW to 1140kW chargers with CCS, CHAdeMO, and GB/T connectors, designed for fleet hubs, highway stations, and commercial installations.

  • Custom OEM/ODM Chargers – Tailored branding, connector types, software integration, and enclosure options.

2. What is the difference between AC and DC chargers?

  • AC Chargers (Level 1 and Level 2) use alternating current to charge EVs, typically 7kW–44kW, suitable for residential and moderate commercial use.

  • DC Chargers deliver direct current directly to the battery, enabling ultra-fast charging from 60kW to 1140kW, ideal for commercial fleets, public stations, and high-traffic areas.

3. What connector types are supported?

Energy Splendor chargers support global connector standards:

  • AC Chargers: Type 1 (SAE J1772), Type 2 (IEC 62196)

  • DC Chargers: CCS1, CCS2, CHAdeMO, GB/T

Dual-port and multi-port configurations allow simultaneous charging of multiple vehicles, increasing efficiency for commercial and fleet operations.

4. Are your chargers certified and safe?

Yes. Energy Splendor chargers comply with global safety and performance standards:

  • UL Certification (USA)

  • CE Certification (Europe)

  • ISO9001 Quality Management

  • RoHS Compliance (hazard-free)

  • IEC 61851 / 61851-23 / 61851-24 (DC fast charging standards)

  • OCPP 1.6 / 2.0 for smart network integration

This ensures safe, reliable, and globally compatible charging solutions.

5. Can I order chargers in bulk or wholesale?

Absolutely. Energy Splendor offers:

  • Factory-direct sales to distributors and commercial buyers

  • Wholesale pricing for bulk orders

  • OEM/ODM customization to meet branding, connector, or software requirements

  • Global shipping support to North America, Europe, Asia, Africa, and South America

6. Do you offer installation services?

We provide:

  • Professional consultation on charger placement, power distribution, and network design

  • Detailed installation manuals and support for commercial and public projects

  • Guidance for local contractors or in-house installation teams

7. What smart features do your chargers have?

Energy Splendor chargers include:

  • OCPP 1.6 / 2.0 connectivity for network management

  • IoT monitoring for real-time diagnostics and energy usage

  • Smart billing and access control (RFID, app, or card)

  • Remote diagnostics and firmware updates

  • Intelligent load balancing and safety protections

8. What power ranges are available for DC chargers?

DC EV Chargers range from 60kW to 1140kW, including common intermediate models:

  • 120kW, 180kW, 240kW, 360kW, 720kW

  • Single-port, dual-port, and multi-port ultra-fast options

  • Suitable for fleet hubs, highway charging stations, and commercial installations

9. Can I customize my EV charger?

Yes. We provide OEM/ODM services for:

  • Custom branding and logos

  • Software and firmware customization

  • Connector types and multi-port configurations

  • Enclosure designs (floor-standing, wall-mounted, IP-rated)

This allows you to create a unique, scalable, and project-specific EV charging solution.

10. What warranty and support is offered?

  • Standard warranty: 1–3 years, depending on model and project

  • Technical support for installation, maintenance, and troubleshooting

  • Availability of spare parts and replacement components for long-term reliability

11. Where are Energy Splendor chargers used globally?

Our chargers are deployed worldwide:

  • North America: Fleet hubs, commercial parking, public charging networks

  • Europe: Urban stations, retail, corporate fleets

  • Asia & Africa: Commercial projects, public infrastructure

  • South America: Highway fast-charging, logistics fleets

12. How fast can your DC chargers charge vehicles?

Charging speed depends on vehicle battery capacity and charger power:

  • 60–120kW chargers: 20–40 minutes for 80% charge

  • 180–360kW chargers: 15–25 minutes for 80% charge

  • 720–1140kW ultra-fast chargers: 10–20 minutes for high-capacity EVs

13. Are dual-gun chargers available?

Yes. Dual-gun and multi-port chargers allow simultaneous charging of two or more vehicles, ideal for fleet operations, commercial parking, and public stations.

14. What installation environments are supported?

Energy Splendor chargers can be installed:

  • Floor-standing or pedestal-mounted

  • Wall-mounted (AC chargers)

  • Outdoor IP54–IP65 rated enclosures for weather-resistance

  • Suitable for commercial, retail, highway, and fleet environments

15. Can your chargers integrate with renewable energy?

Yes. Many models support solar or energy storage integration, allowing commercial and fleet operators to use green energy sources for charging, reducing operational costs and carbon footprint.

16. How can I request a quote or consultation?

联系方式 Energy Splendor via website, email, or phone with:

  • Charger type (AC or DC)

  • Power range (Level 2 or 60–1140kW DC)

  • Quantity or project size

  • Customization requirements (OEM/ODM branding, connectors, software)

Our sales and engineering team provides professional consultation, pricing, and project planning support.

17. Why choose Energy Splendor EV Chargers?

  • Trusted Manufacturer: Leading China-based factory with strict quality control

  • Certified & Safe: UL, CE, ISO9001, RoHS, IEC 61851-23/-24

  • Customizable Solutions: OEM/ODM services for branding, software, connectors

  • Global Reach: Supplying chargers worldwide

  • High-Power & Scalable: Supports commercial, fleet, and public deployment

  • Durable & Reliable: IP-rated enclosures, advanced safety mechanisms